Whilst at Billington Cartmell i was responsible for the Big Outdoors Facebook App that allowed parents to upload ideas for outdoor activity ideas for their young children. The best ideas were then put into leader-boards and the users could then vote on them. The response was very positive and many parents commented on how useful it is. I was responsible for the entire build and it was done using my own bespoke Facebook/Wordpress framework.
PotNoodle :: Spinning Fork Banner and Facebook Campaign
Whilst working at Billington Cartmell I was responsible for numerous campaigns for their lead client, Unilever. Pot Noodles hugely successful Spinning Fork campaign, the product that makes the easiest of meals even easier, generated awareness and desire through a fully integrated support campaign, including digital & mobile advertising targeted at a youth audience. I was responsible for overseeing both the design phase from a UX perspective, ensuring the compatibility of assets with both the Flash and HTML5 formats, and then the actual development. The HTML5 banners were build using Celtra. In addition we also produced a simple Facebook App for redeeming your on pack codes, the entire App was built using our framework.
Ellas Kitchen :: Create your own TV Ad Facebook App
Billington Cartmell were asked to create Ellas Kitchens first integrated advertising campaign. I was involved at the story board stage and briefied to source the right type of flash animator to ensure the streamlined portability of their assets for use in the Digital side of the Campaign (both on the website and within Facebook as an App). The idea within the digital execution was for users to recreate the TV advert but, in addition, being able to personalise the content with pictures of their children and their own messaging. It was to be built in flash utilising my bespoke Facebook / WordPress framework.
Ellas Kitchen :: Spin to Win Facebook App
The Ellas Kitchen ‘Spin to Win’ Facebook App was a flash-frontend, php-backend game by which users had to spin a pin wheel on the screen and whatever item it finished on was the item that the user one. Most prizes were voucher based and the fulfillment of these was done via Coupons.com. The ease of use and the significant discounts trough the vouchers combined to make this a very successful campaign with thousands of new ‘Friends of Ellas’ being signed up. This project again used the WordPress framework I created to power both the flash communication with Faceboook via JS and the Php backend for the game.
Ellas Kitchen :: Global Website, Email and eCRM Platform
Ellas Kitchen, a Billington Cartmell client, is one of the worlds leading organic baby food manufacturers and i was responsible for the build and roll out of a new eCRM platform that consisted of a multi-site WordPress-based platform for websites with email, Facebook and customer service functionality built in.
Global Website Platform with Localised Sites
The website was designed on the clients request to emulate the cartoon look and feel of the brand including ‘wiggly borders’ on all assets. The site was a full rebuild mainly in PHP and HTML5 with the odd flash asset for selected animation. Full localisation for European territories, America and Australia is possible and further territories could be added at will. All content and functional modules could be seamlessly deployed between territories creating both content aggregation, convenience and economies of scale. Customer details were also stored centrally and a Single Customer view was achieved that proves invaluable in email marketing and intelligent design and communication. eCommerce was the most recent addition to the platform enabling all their products to be purchased and their inventory to be managed centrally.
Part of the eCRM Platform was the ability for the client to login and create targeted email campaigns at will from editable templates that we had designed for them. Using Campaign Monitors API we seamlessly connected the global customer view from the websites and Facebook apps into a filterable mail list enabling detailed user segmentation for the creation and serving of highly targeted messaging.
The final significant piece to the Ellas Kitchen eCRM platform was the Facebook App management technology that we encoded within the environment and ran off a multi-site SSL. This enabled Facebook Apps to be deployed as easily as a new site, containing all the predefined generic functionality that apps require like like-gates, accepting permissions, sharing, identifying top ten friends, storing user data etc. The only ‘work’ that needed doing was the creative and content layer to sit on top.
To find out more about the Facebook Apps I technically directed for Ellas Kitchen please click here.
Philips :: Remote Training Platform Prototype
Whilst Technical Director at Closer, the experiential marketing arm of the Billington Cartmell Group, I was required to prototype a Remote Training Platform for their lead client, the Electronics giant, Philips. The web-based application enabled Philips marketeers to login and create content in the form of video sales promotion training tutorials and related questionnaires in order to access the quality of the users understanding of the training video. The marketeers could then simply select the people form their employee database that they wished to train and send them a secure link to log in and be tracked, SCORM and other related eLearning tools were not required.
Panasonic :: European Roll-out for Community Platform
Whilst at Brave, part of the Billington Cartmell group of companies, I was involved with a few significant projects for their lead client, Panasonic. The Panasonic Lumix G is their top selling prosumer camera and Brave had been running there very successful ‘Lumix Lifestyle’ UK community site based in WordPress that enabled professionals and amateurs alike to share images, techniques and complete in competitions all in a helpful, non sales orientated environment. Due to the success of the community the client decided to roll out a similar platform across all their European territories. My involvement was to do a technical and code analysis on the existing platform that had evolved over time with numerous developers and make recommendations as to how the sites look and feel could be transported whilst completely overhauling the back-end to make more flexible, secure and future proof.
The clients main requirement was to be easily able to manage the communities from within their local territories and seamlessly turn on or off localised content, assets and functionality within the shared platform. My recommendation was to use BuddyPress combined with a host of other bespoke and premium plugins on a multisite installation of WordPress.
John Frieda :: 'Bag a Box' Facebook App
Whilst at Brave, I was responsible for an amazing, yet challenging, build for a John Frieda App on Facebook. Called ‘Bag a Box’ the app was a HTML5 game based on the principal of snaffling, whereby users could grab an evening wear item that they want from the previous owner and if they happened to ‘own’ the product when the winning moment passed they would win it. Luxury items like handbags were featured creating a very competitive environment for people to participate ensuring masses of users and sharing. Technically we had to ensure that the server was correctly load balanced for the anticipated demand and that latency etc were minimised as much as possible in order to make the best experience possible for potentially hundreds of simultaneous requests. Other areas involved overseeing the back-end code and ensuring the future portability of the code into similar projects or creative executions.
Ecover :: Experiential Event R&D
Whilst working at Brave (part of the Billington Cartmell Group) I was asked to investigate and advise on the best way to allow two handheld Ecover Disinfection Sprays with ‘pull to release’ handles to be used as both game and content controls for an state of the art exhibition stand at a global event. After investigation into Arduinos and similar standalone hardware our decision was to use a midi interface with the amount the user pulls the trigger translating into the amount of left or right orientation required to navigate the content or aim at targets in the game. Factors like health and safety and ease of relocation and build strength were also challenges that we had to technically surmount.
Dyson :: AirBlade Facebook Campaign
Whilst Technical Director at Brave (part of the Billington Cartmell Group of companies) I oversaw their client, Dyson’s Facebook Campaign to nominate public restrooms in America for an AirBlade sponsored makeover! Users could self nominate a restroom by adding it to a searchable database then leave comments and votes on it. The leader-board mechanic dictate which restrooms needed making over and the winners received a full refurb including Dysons revolutionary AirBlade hand driers. My role as Technical Director meant i had visibility of the concept pre-client allowing me to rework some of the mechanics due to challenges such as pre-moderation, data integrity through spelling mistakes etc and UX considerations.